Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not fully happy with your order, we are here to help.

Returns

Customers may request a return within 7 days of receiving the item. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.

Items that show signs of use, damage, or alteration may not be eligible for a return.

Exchanges

If you received a damaged, defective, or incorrect item, you may request an exchange. We will gladly replace the item with the correct product once the issue has been verified.

Please contact us before sending any item back so we can guide you through the process.

Refunds

Once the returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method used during checkout. Please note that processing times may vary depending on your payment provider.

Non-Returnable Items

Certain items may not be eligible for return or refund, including items that are used, damaged by the customer, or not in their original condition.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:

Email:  support@luxecarry.space

You can also reach us through the contact options available on our store, and our support team will be happy to assist you.

Thank you for shopping with us. We are committed to delivering your order quickly and securely.

Worldwide Shipping

We proudly offer shipping worldwide, allowing customers from different countries to shop with confidence.

Processing & Delivery Time

All orders are carefully processed and prepared before shipment. Once your order is confirmed, delivery typically takes 4–6 business days depending on your location and courier services.

Please note that delivery times may vary slightly during peak seasons, holidays, or due to unexpected courier delays.

Order Tracking

Once your order has been shipped, you may receive tracking information that allows you to monitor the status of your delivery.

Delays

While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to customs processing, weather conditions, or courier service issues beyond our control.

Contact Us

If you have any questions regarding your order or shipping, our support team is always ready to help.

📧 Email:  support@luxecarry.space

You can also easily reach us through the contact options available on our store, where our team will be happy to assist you.