Luxe Carry
LOUIS VUITTON ONTHGO PM
PRODUCT DETAIL :
Despite its smaller size, the OnTheGo PM tote is designed to hold all your essentials, including a mini tablet. The tote offers multiple carrying options with its articulated top handles and a removable, adjustable strap, making it easy to transition from a hand-held accessory to a convenient shoulder bag.
KEY FEATURES :
- Dimensions: 19 x 11.5 x 25 cm (H x W x L)
- Color: Black Beige
- Material: Embossed grained cowhide leather with a grained leather trim
- Lining: Soft microfiber
- Hardware: Accented with gold-tone details
- Interior: Features a flat zipped pocket and a double pocket for organized storage
- Design Details: Reinforced with 4 riveted corner tabs for added durability
- Strap: Removable and adjustable, with a drop length ranging from 48.0 to 52.0 cm
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Handles: Sturdy double handles for easy carrying
The OnTheGo PM tote blends timeless style with modern convenience, making it an ideal choice for the fashion-forward individual who values both elegance and versatility.
Return & Exchange Policy
At Luxe Carry, we take pride in delivering high-quality luxury products. If you are not fully satisfied with your purchase, please review our return and exchange policy below.
1. Eligibility for Returns & Exchanges
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Returns and exchanges are accepted within 7 days of receiving your order.
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Items must be unused, unworn, and in their original packaging with all tags attached.
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Customized or final sale items cannot be returned or exchanged.
2. How to Request a Return or Exchange
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Contact our customer support team within 7 days of receiving your order.
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Provide your order number and reason for return or exchange.
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Our team will guide you through the return shipping process.
3. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Items must be returned using a trackable courier service (DHL or FedEx recommended).
4. Refund Process
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Once we receive and inspect the item, refunds will be issued within 2 business days via the original payment method.
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Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchange Policy
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If you wish to exchange an item, we will process the exchange once we receive the returned product.
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Exchanges are subject to stock availability.
6. Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a replacement.
7. Contact Us
For any return or exchange inquiries, our customer support team is here to assist you.
Thank you for shopping with Luxe Carry! We aim to provide a seamless and hassle-free shopping experience.
Shipping Policy
At Luxe Carry , we are committed to delivering your orders securely and efficiently. Please review our shipping policy for details on delivery times, costs, and order processing.
Courier Service
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We use DHL and FedEx for all our shipments to ensure reliable and timely delivery.
Delivery Time Frame
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Standard Shipping: Orders will be delivered within 3-5 business days across the UAE.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order weight.
Order Processing
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Orders are processed and dispatched within 24 hours of confirmation (excluding weekends and public holidays).
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A confirmation email with tracking details will be sent once your order has been shipped.
Delivery Areas
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We currently ship across all emirates in the UAE. For international shipping, please contact our customer service team.
Tracking Your Order
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Once shipped, you will receive a tracking number. Visit the DHL or FedEx website and enter your tracking number to check the status.
Customer Support
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For any questions or concerns about your shipment, our customer service team is ready to assist you.
Thank you for shopping with Luxe Carry ! We are dedicated to providing a smooth and efficient delivery experience.
